Returns & Exchanges
Due to the perishable nature of our farm-fresh products, we are unable to accept physical returns; however, we are committed to ensuring your total satisfaction with every harvest. If your order arrives damaged or fails to meet our quality standards, please contact us within 48 hours for a full refund or replacement.
Return Process
- 1.Document the Issue
Take clear, high-resolution photographs of any damaged packaging or quality concerns immediately upon delivery.
- 2.Contact Support
Email our customer care team at [email protected] with your order number and the photos within 2 days of receipt.
- 3.Review Process
Our farm quality specialists will review your claim within 24 hours to determine the cause of the issue and approve your request.
- 4.Resolution
Once approved, we will initiate a full refund to your original payment method or ship a fresh replacement at no additional cost.