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Returns & Exchanges

Due to the perishable nature of our farm-fresh products, we are unable to accept physical returns; however, we are committed to ensuring your total satisfaction with every harvest. If your order arrives damaged or fails to meet our quality standards, please contact us within 48 hours for a full refund or replacement.

Return Process

  • 1.
    Document the Issue

    Take clear, high-resolution photographs of any damaged packaging or quality concerns immediately upon delivery.

  • 2.
    Contact Support

    Email our customer care team at [email protected] with your order number and the photos within 2 days of receipt.

  • 3.
    Review Process

    Our farm quality specialists will review your claim within 24 hours to determine the cause of the issue and approve your request.

  • 4.
    Resolution

    Once approved, we will initiate a full refund to your original payment method or ship a fresh replacement at no additional cost.